General Relief Program Guide
Special Notices
 SN 13-01 - Earned Income Tax Credit Outreach Publications (Published: 2/11/2013)
 SN 11-02 - Revised Form 11-68 HHSA (Published: 10/19/2011)
 SN 11-01 - Interim Actions Required for CalWIN to Properly Evaluate GR for Time-Expired CalWORKs Recipients (Published: 8/24/2011)
 SN 10-02 - Changes to FSET Program (Published: 6/30/2010)
 SN 10-01 - Revised 11-111 (Published: 4/27/2010)
 SN 09-03 - Food Stamps COLA Effective 10/99 (Published: 9/29/2009)
 SN 09-02 - Procedure on Use of Verification Checklist at Application (Published: 8/24/2009)
 SN 09-01 - Revised 11-74 (Published: 3/13/2009)
Policy Inquiries
 GRPG Policy Inquiries INDEX (Published: 12/15/2009)
Chapters and Sections
NumberDocument TitleQuiz
90-000General Relief Introduction
 1 General Relief (GR) Introduction (Published: 3/4/2008) No Quiz Available
90-020Civil Rights
 1 Civil Rights (Published: 9/26/2012) No Quiz Available
90-050Confidentiality
 1 Confidentiality (Published: 3/5/2008) No Quiz Available
 2 Release of Information (Published: 3/5/2008) No Quiz Available
 3 Request for Information (Published: 3/5/2008) No Quiz Available
 4 Law Enforcement Officials (Published: 3/5/2008) No Quiz Available
 5 Inspection of Case Records (Published: 3/5/2008) No Quiz Available
 6 Court Appearances and Subpoenas (Published: 3/5/2008) No Quiz Available
 7 AIDS Test Results (Published: 3/5/2008) No Quiz Available
 Appendix A - Disclosure of Confidential Information/Records (Published: 6/8/2011) No Quiz Available
 Appendix B - Confidentiality Provisions for Disclosure of Information to Law Enforcement Agencies (Published: 6/8/2011) No Quiz Available
90-100Reception/Application
 01 Reception (Published: 6/8/2011) No Quiz Available
 02 Preapplication (Published: 11/2/2011) No Quiz Available
 03 Intake (Published: 6/8/2011) No Quiz Available
 04 Redetermination (Published: 8/5/2009) No Quiz Available
 05 Orientation/Rights and Responsibilities (Published: 3/6/2008) No Quiz Available
 06 Age Requirements (Published: 11/2/2011) No Quiz Available
 07 Responsible Relatives (Published: 8/5/2009) No Quiz Available
 08 Sponsored Aliens (Published: 11/2/2011) No Quiz Available
 09 Verification of Sponsor Status (Published: 3/6/2008) No Quiz Available
 10 Requirement to Provide Social Security Number (Published: 6/16/2010) No Quiz Available
 Appendix A - Form 11-44H HHSA (Published: 3/6/2008) No Quiz Available
 Appendix B - Referral from CMH Discharge Planner (Published: 3/6/2008) No Quiz Available
 Appendix C - Form 11-39 HHSA (Published: 3/6/2008) No Quiz Available
 Appendix D - GR Orientation Script (Published: 11/2/2011) No Quiz Available
 Appendix E - Form 07-22 HHSA (Published: 3/6/2008) No Quiz Available
 Appendix F - Form CW 22 (Published: 3/6/2008) No Quiz Available
 Appendix G - Immunization Schedules (Published: 11/2/2011) No Quiz Available
90-120General Relief Alcohol and Drug Services Program
 1 General (Published: 10/7/2010) No Quiz Available
 2 Deferrals and Exemptions (Published: 11/2/2011) No Quiz Available
 3 Preapplication (Published: 10/7/2010) No Quiz Available
 4 Intake (Published: 10/7/2010) No Quiz Available
 5 Granted (Published: 10/7/2010) No Quiz Available
 6 Sanctions/Compliance/Good Cause (Published: 10/7/2010) No Quiz Available
 7 System Abuse (Published: 3/6/2008) No Quiz Available
 8 Communication (Published: 3/6/2008) No Quiz Available
 Appendix A - Form 11-94 HHSA (Published: 3/6/2008) No Quiz Available
 Appendix B - Form 11-89 GIN (Published: 10/7/2010) No Quiz Available
 Appendix C - Form 11-89 HHSA (Published: 10/7/2010) No Quiz Available
 Appendix D - Form 11-90 HHSA (Published: 10/7/2010) No Quiz Available
 Appendix E - Form 11-91 HHSA (Published: 7/8/2010) No Quiz Available
 Appendix F - GRADS ZIP Codes Listing for Regional Recovery Centers (Published: 10/7/2010) No Quiz Available
90-150 Identification
 1 Identification (Published: 11/2/2011) No Quiz Available
 Appendix A - Form 11-14 HHSA (Published: 3/6/2008) No Quiz Available
 Appendix B - Form 07-104 HHSA (Published: 3/6/2008) No Quiz Available
 Appendix C - Identification Desk Aid (Published: 3/6/2008) No Quiz Available
90-170Integrity
 1 Integrity (Published: 3/6/2008) No Quiz Available
 2 Fingerprinting and Photographing (Published: 6/8/2011) No Quiz Available
 3 SFIS Procedures (Published: 3/6/2008) No Quiz Available
 4 Additional SFIS Procedures (Published: 3/6/2008) No Quiz Available
 5 Fraud Prevention and Referral (Published: 6/8/2011) No Quiz Available
 6 Systems to Assist in Fraud Prevention/Detection (Published: 6/8/2011) No Quiz Available
 7 System Abuse Sanctions (Published: 6/8/2011) No Quiz Available
 8 IEVS Requirements (Published: 6/8/2011) No Quiz Available
 9 Quality Assurance (Published: 3/6/2008) No Quiz Available
 Appendix A - Form PAFD/RRC-1 (Published: 3/6/2008) No Quiz Available
 Appendix B - Marshall Warrant Clearance Codes (Published: 3/6/2008) No Quiz Available
 Appendix C - Felony Fax (Published: 3/6/2008) No Quiz Available
90-200Residence
 1 Residence (Published: 3/6/2008) No Quiz Available
 2 Citizenship (Published: 3/6/2008) No Quiz Available
 3 Alien Status (Published: 6/8/2011) No Quiz Available
 Appendix A - Citizen Status of Residents of 4 New Island Nations (Published: 3/6/2008) No Quiz Available
90-250Medical
 1 Medical (Published: 3/6/2008) No Quiz Available
 2 GR Employability Evaluation (GREE) (Published: 2/29/2012) No Quiz Available
 3 Private Provider (Published: 2/29/2012) No Quiz Available
 4 Preapplication (Published: 2/29/2012) No Quiz Available
 5 Intake (Published: 2/29/2012) No Quiz Available
 6 Granted (Published: 2/29/2012) No Quiz Available
 7 County Medical Services (CMS) (Published: 9/26/2012) No Quiz Available
 8 Low-Income Health Program (LIHP) (Published: 9/26/2012) No Quiz Available
 Appendix A - Form CSF 24 (Published: 3/6/2008) No Quiz Available
 Appendix B - Form 11-45G HHSA (Published: 3/6/2008) No Quiz Available
 Appendix C - GREE Clinics (Published: 2/29/2012) No Quiz Available
 Appendix D - Form 11-40 HHSA (Published: 2/29/2012) No Quiz Available
 Appendix E - Form 11-65 HHSA (Published: 3/6/2008) No Quiz Available
 Appendix F - Form 11-66 HHSA (Published: 3/6/2008) No Quiz Available
 Appendix G - Form 11-28 HHSA (Published: 2/29/2012) No Quiz Available
 Appendix H - CMS Grant of Lien and Completion Instruction (Published: 9/27/2012) No Quiz Available
90-300Property
 01 Policy (Published: 8/5/2009) No Quiz Available
 02 IEVS for Property (Published: 6/8/2011) No Quiz Available
 03 Definitions (Published: 3/6/2008) No Quiz Available
 04 Personal Property (Published: 3/6/2008) No Quiz Available
 05 Personal Effects (Published: 3/6/2008) No Quiz Available
 06 Motor Vehicles (Published: 3/6/2008) No Quiz Available
 07 Checking/Savings Accounts and CSV of Life Insurance (Published: 3/6/2008) No Quiz Available
 08 Trusts, Securities, and Notes, Mortgages, and Trust Deeds (Published: 3/6/2008) No Quiz Available
 09 Excluded Personal Property (Published: 3/6/2008) No Quiz Available
 10 Real Property (Published: 3/6/2008) No Quiz Available
 11 Dwelling Type Vehicles (Published: 3/6/2008) No Quiz Available
 12 Transfer of Property (Published: 3/6/2008) No Quiz Available
 13 Period of Ineligibility (Published: 3/6/2008) No Quiz Available
 14 Lien Requirements (Published: 11/2/2011) No Quiz Available
 Appendix A - Property Limits Guide (Published: 3/6/2008) No Quiz Available
 Appendix B - Form 16-67 HHSA (Published: 3/6/2008) No Quiz Available
 Appendix C - DMV Fee Chart (Published: 3/6/2008) No Quiz Available
 Appendix D - Form 16-66 HHSA (Published: 3/6/2008) No Quiz Available
 Appendix E - CCHMP Fee Chart (Published: 3/6/2008) No Quiz Available
 Appendix F - Form 11-22 HHSA (Published: 3/18/2010) No Quiz Available
 Appendix G - Form 11-19 HHSA (Published: 3/6/2008) No Quiz Available
90-400Income
 01 Policy (Published: 3/6/2008) No Quiz Available
 02 IEVS for Income (Published: 6/8/2011) No Quiz Available
 03 Definitions (Published: 3/6/2008) No Quiz Available
 04 Earned Income (Published: 3/6/2008) No Quiz Available
 05 Unearned Income (Published: 2/29/2012) No Quiz Available
 06 Unemployment Insurance Benefits (UIB) (Published: 6/8/2011) No Quiz Available
 07 State Disability Insurance (SDI) (Published: 6/8/2011) No Quiz Available
 08 Veterans Service Benefits (Published: 3/6/2008) No Quiz Available
 09 Social Security Benefits (Published: 3/6/2008) No Quiz Available
 10 Public Assistance Benefits (Published: 3/6/2008) No Quiz Available
 11 Railroad Retirement Benefits (Published: 3/6/2008) No Quiz Available
 12 Student Income (Published: 3/6/2008) No Quiz Available
 13 Excluded Income (Published: 3/6/2008) No Quiz Available
 14 Assignments of Interest (Published: 3/6/2008) No Quiz Available
 Appendix A - Form DE 2707 (Published: 3/6/2008) No Quiz Available
 Appendix B - State Agency Addresses for Interstate UIB Claims (Published: 3/6/2008) No Quiz Available
 Appendix C - Form CW 5 (Published: 3/6/2008) No Quiz Available
 Appendix D - SSA Branch Offices and Service Areas (Published: 3/6/2008) No Quiz Available
90-500Needs
 1 Policy (Published: 3/6/2008) No Quiz Available
 2 Budget Units (Published: 11/2/2011) No Quiz Available
 3 Budget Computations (Published: 3/6/2008) No Quiz Available
 4 Special Budget Situations (Published: 3/6/2008) No Quiz Available
 5 Situations When GR Is Not Authorized (Published: 3/6/2008) No Quiz Available
 Appendix A - Table of Maximum Basic Needs Rate & In-Kind Values (Published: 3/6/2008) No Quiz Available
 Appendix B - County-Funded Drug/Alcohol Revovery Homes (Published: 3/26/2009) No Quiz Available
 Appendix C - Licensed & Certified Drug/Alcohol Treatment Facilities (Published: 3/26/2009) No Quiz Available
 Appendix D - Conversion Factor Table (Published: 3/6/2008) No Quiz Available
 Appendix E - Prorate Charts (Published: 3/6/2008) No Quiz Available
 Appendix F - Maximum Rates for Transportation to Resource (Published: 3/6/2008) No Quiz Available
 Appendix G - Alien Checklist Flowchart (Published: 3/6/2008) No Quiz Available
90-600Aid Payment
 01 Aid Payment Policy (Published: 3/6/2008) No Quiz Available
 02 Types of Aid Payments (Published: 7/28/2010) No Quiz Available
 03 Vendor Payments (Published: 11/2/2011) No Quiz Available
 04 Other Types of Payments (Published: 3/26/2009) No Quiz Available
 05 Notice of Action Requirement (Published: 3/6/2008) No Quiz Available
 06 Overpayments (Published: 2/17/2010) No Quiz Available
 07 Underpayments (Published: 3/6/2008) No Quiz Available
 08 Case Closing and Repayment (Published: 12/19/2011) No Quiz Available
 09 Monthly Reporting (Published: 6/8/2011) No Quiz Available
 10 Acts of Violence/Theft/Vandalism (Published: 3/6/2008) No Quiz Available
 Appendix A - Sample Format for Request of Waiver (Published: 3/6/2008) No Quiz Available
 Appendix B - Instructions for Completion of Form 11-11 HHSA (Published: 3/6/2008) No Quiz Available
 Appendix C - Form 11-4 HHSA and Instructions for Completion (Published: 3/6/2008) No Quiz Available
 Appendix D - CW 7 Completion Guide (Published: 3/6/2008) No Quiz Available
90-700Employable Program
 01 Introduction to the Employable Program (Published: 3/7/2008) No Quiz Available
 02 Employable Program Responsibilities (Published: 6/8/2011) No Quiz Available
 03 Presumption of Employability (Published: 6/8/2011) No Quiz Available
 04 AB Time Limits (Published: 3/7/2008) No Quiz Available
 05 Job Quit/Termination Sanctions (Published: 3/7/2008) No Quiz Available
 06 Employable Program Exemptions (Published: 3/7/2008) No Quiz Available
 07 Work Test Requirements (Published: 6/8/2011) No Quiz Available
 08 Job Training Requirements (Published: 6/8/2011) No Quiz Available
 09 JT Scheduling (Published: 6/8/2011) No Quiz Available
 10 JT Referral Procedures and Monitoring (Published: 6/8/2011) No Quiz Available
 11 JT Alternatives (Published: 6/8/2011) No Quiz Available
 12 Injury on the Work Site and Good Cause for Nonattendance (Published: 6/8/2011) No Quiz Available
 13 Job Search (Published: 7/1/2011) No Quiz Available
 14 JT/JS Substitutions (Published: 6/8/2011) No Quiz Available
 15 GR Job Clubs (Published: 10/7/2010) No Quiz Available
 16 Students (Published: 3/7/2008) No Quiz Available
 17 Transfer Between Programs (Published: 7/10/2012) No Quiz Available
 18 Good Cause Evaluation (Published: 6/8/2011) No Quiz Available
 19 Employable Program Sanctions (Published: 6/8/2011) No Quiz Available
 20 Employable with Limitations (Published: 7/10/2012) No Quiz Available
 21 Monthly Status Report and Reassignment (Published: 7/10/2012) No Quiz Available
 22 Modified Aid Payment Cycle (Published: 3/7/2008) No Quiz Available
 23 MAPC Referral and Application (Published: 6/8/2011) No Quiz Available
 24 Full-Time Employment (Published: 8/5/2009) No Quiz Available
 Appendix A - Form 11-67 (Published: 3/7/2008) No Quiz Available
 Appendix B - Good Cause Determination Questions and Answers (Published: 6/8/2011) No Quiz Available
90-720General Relief Grant Diversion
 1 GR Grant Diversion (Published: 3/5/2008) No Quiz Available
90-750Incapacitated Program
 1 Incapacitated Program Policy (Published: 7/10/2012) No Quiz Available
 2 Verification Requirements (Published: 3/6/2008) No Quiz Available
 3 Preapplication (Published: 3/6/2008) No Quiz Available
 4 Intake (Published: 3/6/2008) No Quiz Available
 5 Granted (Published: 3/6/2008) No Quiz Available
90-800Interim Assistance Program
 1 Interim Assistance Program Policy and Categories (Published: 3/6/2008) No Quiz Available
 2 SSI Application (Published: 3/6/2008) No Quiz Available
 3 SSI Advocacy Services (Published: 12/17/2010) No Quiz Available
 4 Authorization to Repay GR Funds (Published: 12/13/2010) No Quiz Available
 Appendix A - Form SSP 14 (Published: 12/13/2010) No Quiz Available
 Appendix B - Form 13-1 HHSA (Published: 3/6/2008) No Quiz Available
90-850Resources and Referrals
 1 HHSA Resources and Referrals (Published: 11/2/2011) No Quiz Available
 2 Conservatorship Services Referrals (Published: 3/6/2008) No Quiz Available
 3 Other Agency Resources and Referrals (Published: 6/8/2011) No Quiz Available
 4 Complaints and Inquirires (Published: 3/6/2008) No Quiz Available
 5 Suspected Abuse Procedures (Published: 3/6/2008) No Quiz Available
 Appendix A - Form SOC 341 (Published: 3/6/2008) No Quiz Available
 Appendix B - Form 04-184 (Published: 3/6/2008) No Quiz Available
90-900Hearings
 1 Overview (Published: 12/19/2011) No Quiz Available
 2 County Administrative Hearings (Published: 12/19/2011) No Quiz Available
 3 Hearing Process (Published: 12/19/2011) No Quiz Available
 4 Special Provisions (Published: 3/6/2008) No Quiz Available
 Appendix A - Hearing Rights (Published: 3/6/2008) No Quiz Available
 Appendix B - From 03-9 HHSA (Published: 12/19/2011) No Quiz Available
 Appendix C - Notice to Clients of Scheduled Hearing (Published: 3/26/2009) No Quiz Available
 Appendix D - GR Hearing Determination (Published: 3/6/2008) No Quiz Available
 Appendix E - GR Hearing Determination (Sample Form) (Published: 3/6/2008) No Quiz Available
93-100Board and Care Payment Program
 01 Board and Care Payment Program Policy (Published: 11/2/2011) No Quiz Available
LettersProgram Guide Letters
 GRPG Letter No 17 - Incapacitated Program (Published: 2/15/2002) No Quiz Available
 GRPG Letter No 20 - Hearings (Published: 12/29/1998) No Quiz Available
 GRPG Letter No 22 - General Relief Alcohol and Drug Services (Published: 1/29/1999) No Quiz Available
 GRPG Letter No 23 - Identification (Published: 10/27/2000) No Quiz Available
 GRPG Letter No 27 - Interim Assistance Program (Published: 1/31/2000) No Quiz Available
 GRPG Letter No 28 - Civil Rights (Published: 6/5/2001) No Quiz Available
 GRPG Letter No 30 - Confidentiality (Published: 7/27/2000) No Quiz Available
 GRPG Letter No 31 - Change in Time Limit to Appeal Fair Hearing Decision (Published: 8/2/2000) No Quiz Available
 GRPG Letter No 36 - Denial of GR for Individuals Who Are Ineligible to CalWORKs (Published: 6/6/2002) No Quiz Available
 GRPG Letter No 38 - Expanded Definition of Mental Suffering in Elder Abuse (Published: 6/28/2002) No Quiz Available
 GRPG Letter No 39 - Aid Payments (Published: 9/30/2002) No Quiz Available
 GRPG Letter No 40 - Authorization for Reimbursement of Interim Assistance and SSI Advocacy Services (Published: 12/24/2002) No Quiz Available
 GRPG Letter No 41 - Issuance of the CMS Card in the FRC by GR Eligibility Staff (Published: 9/15/2005) No Quiz Available
 GRPG Letter No 42 - New Vehicle License Fee Chart and Calculations (Published: 3/29/2006 11:00:00 PM) No Quiz Available
 GRPG Letter No 43 - CMS Recertifications for GR Recipients and Other Clarifications (Published: 8/29/2007) No Quiz Available
 GRPG Letter No 44 - GR Appeals Clarifications (Published: 6/28/2007) No Quiz Available
 GRPG Letter No 45 - GR Expedited Intake Evaluations (Published: 11/7/2007) No Quiz Available
 GRPG Letter No 46 - CMS Lien Process (Published: 1/25/2008) No Quiz Available
 GRPG Letter No 47 - CMS IT System (Published: 5/13/2008) No Quiz Available
 GRPG Letter No 48 - GRPG Re-Write and Internet Publication (Published: 9/25/2008) No Quiz Available
 GRPG Letter No 49 - GR Grant of Lien, GR and CMS Lien Requirements (Published: 10/16/2008) No Quiz Available
 GRPG Letter No 50 - Individuals Receiving Services from a CMF but not Residing in the Facility (Published: 12/9/2008) No Quiz Available
 GRPG Letter No 51 - Clarification to the Instructions for the Completion of the CMS Grant of Lien Form (Published: 2/20/2009) No Quiz Available
 GRPG Letter No 52 - Providing GR Applicants with Food Stamp Application Forms (Published: 2/20/2009) No Quiz Available
 GRPG Letter No 53 - County-Funded Residential Treatment Facilities, Notification of GR Hearings, an Aid Paid Pending Clarification (Published: 3/26/2009) No Quiz Available
 GRPG Letter No 54 - Expedited Intake, Orientation Script, and Lien Processing Updates (Published: 4/9/2009) No Quiz Available
 GRPG Letter No 55 - Revised GR ID Requirements Form, CMS Questions & Answers, and Waiver Updates (Published: 5/28/2009) No Quiz Available
 GRPG Letter No 56 - Updates to Clearance Procedures, CMS Liens, Waivers, Definition of "Fully-Employed", and Same-Sex Marriages and Registered Domestic Partners (Published: 8/5/2009) No Quiz Available
 GRPG Letter No 57 - Coverage Initiative (CI) Cases and Job Search (JS) Requirements (Published: 8/28/2009) No Quiz Available
 GRPG Letter No 58 - SSN Verification Code on MEDS, Updates to CMS Liens and Systems to Assist in Fraud Prevention (Published: 2/17/2010) No Quiz Available
 GRPG Letter No 59 - CMS IT System Enhancements, Job Search Update, and Revisions to Forms 11-7 HHSA Coversheet and 11-22 HHSA (Published: 3/18/2010) No Quiz Available
 GRPG Letter No 60 - MEDS SSN Verification Code, IEVS Contact Letters, and Monthly Eligibility Report Due Date Updates (Published: 6/16/2010) No Quiz Available
 GRPG Letter No 61 - Revised Instructions for Completion of the Authorization for Reimbursement of Interim Assistance (SSP 14), Revised Definition of Eviction Notice, MEDS Clearance After Granting, and Changes to GR Alcohol and Drug Services (GRADS) (Published: 7/8/2010) No Quiz Available
 GRPG Letter No 62 - Changes to GRADS Part II, and FSET Redesign (Published: 10/7/2010) No Quiz Available
 GRPG Letter No 63 - Changes to GR in Relation to CI Open Enrollment and Updates to SSI Advocacy Procedures (Published: 12/17/2010) No Quiz Available
 GRPG Letter No 64 - Revisions to Interim Assistance Reimbursement (Published: 12/13/2010) No Quiz Available
 GRPG Letter No 65 - Civil Rights Poster Update, Issuance of Debit Cards by EDD, Food Stamps Name Change to CalFresh, and Change to CalWORKs Time Limits (Published: 6/8/2011) No Quiz Available
 GRPG Letter No 66 - Job Search (JS) Requirements (Published: 7/1/2011) No Quiz Available
 GRPG Letter No 67 - GR Program and Board & Care Payment Program Changes (Published: 11/2/2011) No Quiz Available
 GRPG Letter No 68 - Case Closing Procedures and Appeals Updates (Published: 12/19/2011) No Quiz Available
 GRPG Letter No 69 - GREE Clarification and Update, $40 Medical In-Kind Exemption, LIHP Implementation for GR Recipients, and CMS Discontinuances (Published: 2/29/2012) No Quiz Available
 GRPG Letter No 70 - Updates Related to the Elimination of the Board & Care Payment Program, and Clarifications for CW 7, Expiration of Medical, and Low-Income Health Program (Published: 7/10/2012) No Quiz Available
 GRPG Letter No 71 - Medi-Cal Referral Clarification and Moving Civil Rights information (Published: 9/26/2012) No Quiz Available