Article 4 Section 21 Good Cause

 

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MPG Cite

Good Cause

04.21.01

 

 

 

04.21.01 Good Cause

CCR 50175; County Policy

 

A.
General

Regulations require that workers evaluate for good cause prior to taking an adverse action during the application, reapplication and redetermination process, or when changes are reported.

 

Good cause exists when the applicant/beneficiary and authorized representative are unable to comply with eligibility requirements within the timeframe of the application, reapplication and redetermination process, or when changes are reported for reasons that are beyond their control.

 

B.
Good Cause Criteria

Good cause may exist when:

 

   Physical or mental illness or incapacity of the applicant/beneficiary and authorized representative, which prevents them from contacting the Agency and/or obtaining/submitting the required documents/verifications to the Agency within the required timeframes

   The level of literacy which, in conjunction with other social and language barriers, prevents the applicant/beneficiary and authorized representative from meeting the due date

   A delay in receipt of information where the delay is beyond the control of the applicant/beneficiary and authorized representative

   Obtaining the documents/verifications would cause harm to the individual

   Good cause is not limited to the above situations. There may be other circumstances that prevent the applicant/beneficiary and authorized representative from complying with eligibility requirements on a timely basis.

 

C.
Required Procedures

At each application, reapplication, redetermination, or when changes are reported, the worker must:

 

   Evaluate for good cause when the applicant/beneficiary and authorized representative are unable to comply with eligibility requirements within the required timeframe

   Inform the applicant/beneficiary and authorized representative of any acceptable alternative documents/verifications

   Rescind the denial or discontinuance if good cause is established

   Establish a new due date, if needed

   Inform the applicant/beneficiary and authorized representative of the new due date

   Narrate the actions taken to evaluate for good cause and the outcome, including any rescissions or extensions granted

 

MPG LTR 803