CalWORKs Program Guide

Special Notice

10-10

 

Subject

CALWORKS PROGRAM GUIDE POLICY FOR WELFARE-TO-WORK CONTRACT PROVIDER MAXIMUS IN THE EAST AND SOUTH REGIONS

 

Reference

CalWORKs Program Guide Letter No. 216 UPDATES TO WELFARE-TO-WORK PROGRAM GUIDE SECTIONS

 

Effective

July 1, 2010 – August 31, 2010

 

Purpose

The purpose of this Special Notice (SN) is to provide MAXIMUS with performance measures and documentation requirements through the end of their Welfare-to-Work (WTW) contract with the County of San Diego.

 

The performance measures and documentation requirements in this SN are for the East and South Welfare-to-Work (WTW) regions, managed by MAXIMUS, only. The instructions in this SN do not apply to the WTW North and Central regions.

 

Background

Due to the WTW contract re-procurement, the new performance objectives have been updated on the online CalWORKs Program Guide (CPG) and are effective July 1, 2010. 

 

MAXIMUS will be operating off the previous WTW contract and outcome objectives, thus the new performance objectives do not apply.  MAXIMUS will continue to report performance objectives and provide documentation as required in the current contract. 

 

Active CPG Sections

The following CPG sections are available on the online Program Guide active to the MAXIMUS contract, and MAXIMUS is required to follow procedures as outlined in:

 

CPG

Chapter/Section

10-001

Background - General Description of CalWORKs

10-005  

Welfare-to-Work Sequence and Detail

10-006

Learning Disabilities

10-010

Child Care

10-011

Supportive Services

10-015

Special Cases

10-020

Exemptions and Good Cause

10-025

Compliance Process

10-030

Participant's Rights

10-100

Community Services - Work Experience

10-200

Refugee Employment Services

10-250

Supportive Service Payments in Non-County Regions

10-300-H

WTW Activity Documentation and Reporting Requirements

 

10-300 Automated Monthly Progress Report (AMPR) – Monthly Progress Report (MPR)

The Monthly Progress Report (MPR) documents the performance objectives for the East and South regions, operated by MAXIMUS.  The following reporting and documentation requirements shall be completed for the AMPR/MPR:

 

Monthly Progress Report (MPR)/Automated Progress Report (AMPR)

A. Monthly Progress Report (MPR)/Automated Monthly Progress Report (AMPR) 

B. Outcome Objectives

C. Completion of MPR/Retention of Documentation/Data Validation

D. Exceptions to the AMPR

E. Summary MPR Form

F. Summary Monthly Progress Report (MPR)

G. Matrix

 

10-300-A. MPR/AMPR

County policy requires the use of Outcome Objectives as established by the Health and Human Services Agency (HHSA) to serve as performance evaluators for all regions.  The MPR and AMPR, along with other automated reports, are used to track these performance objectives.

 

MPR The MPR is used to track key performance measures for all regions.  This is a mandatory form that must be turned in no later than the 20th calendar day of the second month following the report month. 

·   For example, if August were the report month, the MPR is due to the County no later than October 20th. 

·   County and Contracted Regions submit the original copy of their regional MPRs to Strategic Planning & Operational Support Division (SPOS) CalWORKs/Refugee Program Manager at Mail Stop W414.

·   The Contracted Regions must also submit a claim for payment which may be submitted with their MPR. 

 

AMPR The AMPR and related reports are used to track the eight (8) performance outcomes for all regions (see Outcome Objectives).  They obtain case data from worker input into the CalWIN System and provide a statistical breakdown for each worker as well as each region.  To ensure a proper audit trail, performance measures must be tracked to the individual participant.  For this reason, it is critical that the AMPR be maintained by recording data in CalWIN on a daily basis.  Regional staff must review the Preliminary AMPR each month to ensure all the correct data has been captured. Manual additions must be added to the AMPR for any outcomes claimed on the MPR that were not captured on the Final AMPR (see AMPR Numerator Additions and AMPR Denominator Corrections).    

 

1)       Run Dates - The AMPR is distributed twice a month.

·     The first run, called the Preliminary AMPR, is run on the 10th calendar day of each month following the report month and can be used by workers to identify missing data entries.  There are two (2) versions of the report:

°         MRM317R:  Detail listed by Caseload Number and Case Number; or

°         MRM318R: Detail listed by Caseload Number and Client Last Name.

·    The second run, called the Final AMPR, is run the second to last working day of the month following the report month. The final AMPR can be used by workers to ensure all the correct data has been captured.  There are three (3) versions of the report:

°         MRM307R:  Detail listed by Caseload Number and Case Number;

°         MRM308R: Detail listed by Caseload Number and Client Last Name; or

°         MRM309R:  Detail listed by Division (Region) and Case Number.

 

2)       Interpreting the AMPR - The AMPR reports ratios between the numerator and the denominator for each objective.  For example:

·   4.*A reports the numerator.  The numerator = number of outcomes achieved;

·   4.*B reports the denominator.  The denominator  = number of potential outcomes possible; and

·   4.*C reports the ratio.  This is the ratio between actual number of outcomes achieved (4.*A) and total number of potential outcomes possible or the pool (4.*B).  (For example:   4.*A / 4.*B = 4.*C.)

 

3)       CalWIN Entries - Staff is required to record case activity in CalWIN for the AMPR and other reports that capture the outcome objectives.  (See Matrix of Outcome Objectives and Required Supporting Documentation.)

 

Performance Measures

Monthly performance outcome reviews are used to monitor the Outcome Objectives. 

·   The regions are required to review the Summary MPR published by SPOS each month along with their current records to identify patterns or trends in areas in which the region is not meeting the target goals for any of the outcome objectives. 

·   It is the region’s service provider’s responsibility to take corrective action to address and prevent these patterns or trends. 

·   SPOS will also conduct periodic reviews of performance by region, which may result in a mandatory corrective action plan, if the region’s performance falls below expected levels.

 

10-300-B. Outcome Objectives

The following Outcome Objectives shall serve as performance evaluators for the East and South regions:

 

Participation - Outcome Objective (4.1+4.2):  The Region’s active CalWORKs/Refugee participants in both one-parent and two-parent cases shall be participating in approved work activities for at least 128/140 hours per month (an average of 32/35 hours per week).  Regional targets for each period are specified in the County’s Re-engineering Plan or the Contractor’s specific contract.

 

To qualify for this objective a participant must:

·   Be in active status in the report month;

·   Be known to the CalWIN system in the month prior to the report month;

·   Be participating in approved work activities for a combined total of at least 128 hours per month for a one-parent case or at least 140 hours per month for a two-parent case; and

·   Not be exempt in the report month.  

 

Notes: The above Participation Outcome Objective (4.1+4.2):

·   Is captured on the AMPR as 4.1 for one-parent cases and 4.2 for two-parent cases and will be combined on the MPR to obtain the regional percentage compared to the target; and

·   Excludes sanctioned participants from the numerator (Part A) and the denominator (Part B) for the first three months of a sanction in a 12-month period. 

 

Employment – Participants with Earnings - Outcome Objective 4.3:  The percent of the Region’s active CalWORKs/Refugee participants engaged in employment.  Regional targets for each period are specified in the County’s Re-engineering Plan or the Contractor’s specific contract.

 

To qualify for this objective a participant must:

·   Be in active status on the last day of the report month; and

·   Be employed during the report month. 

 

Note: For Outcome Objective 4.3 sanctioned participants are excluded from the numerator (Part A) and the denominator (Part B) for the first three months of a sanction in a 12-month period.  The AMPR captures these outcome objectives. 

 

Employment – Increase in average hourly wage by two percent (2%) per year - Outcome Objective 4.7:  The average hourly wage of the Region’s active employed CalWORKs/Refugee participants shall increase by two percent (2%) per year.  The baseline measurement is taken June 30th of each year and compared to the average wages on July 1st of the following year.  For FY 05-06 the baseline measurement for refugee participants is taken from 8/05. 

 

To qualify for this objective a participant must:

·   Be in active status on June 30th of the report year;

·   Be employed on June 30th of the report year; and

·   Have an hourly wage greater than zero.

 

Sustained Employment – 180 Days Off Aid - Outcome Objective 4.8: Ninety percent (90%) of the Region’s former CalWORKs/Refugee participants who exit CalWORKs/Refugee cash assistance because of employment shall remain independent of CalWORKs/Refugee cash assistance for at least six (6) consecutive calendar months. 

 

To qualify for this objective a participant must:

·   Have been employed at the time the case closed; and

·   Remained off cash assistance for six (6) consecutive months. 

 

Report MRM315R, WTW Employment Discontinuances for Six Consecutive Months Detail, displays all participants by region and worker number who met the criteria for this objective.  The MRM315R is produced at month end

 

Sustained Employment – Thirty Days Off Aid - Outcome Objective 4.9:  The percent of the Region’s active WTW participants that exit CalWORKs/Refugee cash assistance each month due to employment and remain independent of CalWORKs/Refugee cash assistance for one (1) full calendar month as reflected in the WTW Employment Discontinuance Over 30 Days report.  Regional targets for each period are specified in the County’s Re-engineering Plan or the Contractor’s specific contract.

 

To qualify for this objective a participant must have:

·   Been employed at the time the case closed; and

·   Remained off cash assistance for one (1) full calendar month. 

 

Data for this objective is found on the MRM316R Report, WTW Employment Discontinuances Over 30 Days Detail, which displays all participants by region and worker number who met the criteria for this objective.  The MRM316R is produced the fourth (4th) working day of the month.

 

Self-Sufficiency – Participants Earning $10 per Hour or More - Outcome Objective 4.11:  The percent of active CalWORKs/Refugee WTW participants by Region earning $10.00 per hour or more as compared to the baseline established by the Maintain Employment Services Information screens for May 2005 for CalWORKs and August 2005 for Refugee. 

 

To qualify for this objective a participant must:

·   Be in active status in the report month;

·   Be self-employed, or engaged in part-time or full-time unsubsidized or subsidized employment; and

·   Have an hourly wage of $10.00 or more per hour in the report month. 

 

Report MRM311R, WTW $10 Per/Hr or More Wage Detail, displays all participants by region and worker number who met the criteria for this objective.  The MRM311R is produced at month end.  Adjustments to the claims captured by this report are permitted. 

 

Self-Sufficiency – Participants with Employer Provided Health Insurance Available - Outcome Objective 4.13:  The percent of active CalWORKs/Refugee WTW participants by Region who have employer provided health insurance available as compared to the baseline established by the Collect Employment History Detail window for May 2005 for CalWORKs and August 2005 for Refugee. 

 

To qualify for this objective a participant must:

·   Be in active status in the report month;

·   Be engaged in part-time or full-time unsubsidized or subsidized employment; and

·   Have employer provided health insurance available in the report month. 

 

Report MRM313R, WTW Active/Employed Participants with Health Insurance Available Detail, displays all participants by region and worker number who met the criteria for this objective.  The MRM313R is produced at month end.  Adjustments to the claims captured by this report are permitted.

 

Self-Sufficiency – Participants Sanctioned - Outcome Objective 4.14:  The percent of sanctioned CalWORKs/Refugee WTW participants by Region in the report month.  Regions shall insure that the percentage of sanctioned participants is as low as possible. 

 

Report MRM305R, WTW Sanction Cures Detail, displays all participants by region and worker number who are serving a sanction in the report month as well as those participants who cure their sanction in the report month.  The MRM305R is produced at month end.  Adjustments to the claims captured on this report are permitted.  

Sanctioned participants are excluded from the numerator (Part A) and the denominator (Part B) for the first three months of a sanction in a 12-month period for the following Outcome Objectives:

 

·   Participation (4.1+4.2); and

·   Percentage of Cases with Earnings (4.3).

 

Note: This also applies to Outcome Objectives that use the numerator

(Part A) or the denominator (Part B) from Participants with Earnings for

its denominator:

 

·   30-Day Exits Due to Employment (Part B)

·   Percent of Participants earning $10.00 per hour or more (Part A)

·   Percent of Participants with employer provided Health Insurance available (Part A); and

Percent of sanctioned participants (Part B). 

Participants who become exempt during the report month are excluded from the numerator (Part A) and the denominator (Part B) for all Outcome Objectives.

 

Regions are required to track and report on all Outcome Objectives. Regions are to ensure the data reported is accurate and validated.

 

10-300-C. Completion of MPR/Retention of Documentation/Data Validation

Monthly Roll-up

The MPR is completed monthly to record all Outcome Objectives for each region based on data from the AMPR and other reports created by Strategic Planning & Operational Support (SPOS).  The Regions must submit their MPR by the 20th of the following month. 

·   County and Contracted Regions turn their regional MPRs into SPOS CalWORKs/Refugee Program Manager at Mail Stop W414.

·  Contracted Regions must also submit a claim for payment with their MPR.

 

Revised MPRs

Revisions to the original MPR are only accepted for invalid claims identified by SPOS through MPR validation or Data Validation performed by SPOS program, contracts, and/or internal/external auditors.  Revised MPRs must be labeled “revised” with the revision date; include an explanation of the reason for revision with participant name and social security number (SSN).  Contracted Regions must submit both a revised Claim for Reimbursement and a revised MPR to SPOS in order to maintain an accurate audit trail.

 

Note:  Deadlines for the submission of revised MPRs shall be provided by SPOS at the time the revision is requested.  

 

Case File Documentation

Case files must contain documentation to substantiate each performance achievement on the MPR.  (See Matrix of Outcome Objectives and Required Supporting Documentation.)

 

Retention of Documentation

The regions must retain supporting documentation for performance measures for a period of three years or longer (see Note* below).    This supporting documentation includes, but is not limited to:

·   AMPRs/reports; and

·   Lists with participant name, SSN, performance objective claimed, screen prints and/or any other documentation for additions/deletions to the AMPR; and

·   Supporting documentation for participation claims (pay-stubs, attendance reports, etc.).

 

Notes: 

·   The WTW case file must permanently contain documentation as described in Matrix of Outcome Objectives and Required Supporting Documentation.

·   Upon request, this supporting documentation is to be made available to any Federal, State or County auditor. 

·  *Case records are to be retained for three years or longer, if any litigation, claim, negotiation, audit or other action involving the records has been started before the expiration of the three-year period.  The retention period extends until completion of the action and resolution of all issues which arise from it, or the three-year period, whichever is less.

 

Data Validation

Data Validation shall be performed at least once quarterly in both the County and Contracted Regions to verify that the achievements claimed are supported by CalWIN and required case file documentation.   SPOS reserves the right to change of frequency of these audits as needed. 

 

Data Validation audits documentation to support achievement of claims for WTW Outcome Objectives and may include but is not limited to:

·    Participation, and

·   Cases with earnings.

 

The auditor shall conduct Data Validation audits at all regional sites by reviewing: 

·   Participant case files for required documentation of participant performance; and

·   The MPR, attached supplemental lists, and screen prints of achievements entered into CalWIN subsequent to the AMPR run date to verify that data entry criteria to achieve credit for an objective was met.

 

Following the testing and documentation of exception findings, the auditor shall conduct an Exit Interview at each employment site to provide an opportunity for the site to rebut the Data Validation exception findings.

 

The regional sites must cooperate with the auditor by providing all necessary documents required to perform Data Validation.

 

10-300-D. Exceptions to the AMPR

Medically Exempt

For the purpose of claiming a participant for Outcome Objective 4.3, Participants with Earnings, who are medically exempt, may be eligible to be counted on the MPR as an achievement when:

·   The participant was previously active to the region, and

·         Is on medical leave from their job, and

·   The region verifies with the employer by phone or in writing that participant has a position to return to and the anticipated date of return.

 

Adjustments to the AMPR

The AMPR collects data on the second to the last working day of each month.  When an achievement is entered into CalWIN subsequent to the second to the last day of the month, it will not appear on the AMPR.  Credit for these achievements may be claimed on the MPR; however, achievements claimed on the MPR that do not appear on the AMPR must be manually added to the AMPR. 

 

AMPR Numerator Additions

Additions to the AMPR numerator as claimed on the MPR may be in the form of an attached list or hand written on the AMPR and must include:

·   Participants name,

·   Case Number,

·   ECM number,

·   Outcome objective claimed, and

·   An explanation that indicates the reason why the AMPR did not capture the claim.

 

Note:  Any additions to the Sustained Employment Outcome Objectives 4.8 and 4.9 will be validated by SPOS in CalWIN as part of the MPR validation process. Documentation and/or screen prints are only required for the Participation and Sustained Employment objectives if the CalWIN screens change before SPOS can view them in CalWIN.

 

AMPR Denominator Corrections

If the denominator entered on the MPR differs from the denominator on the AMPR, the Region must include justification for the change with the MPR.  Deletions from the AMPR denominator may be in the form of an attached list or hand written on the AMPR and must include:

·   Participants name,

·   Case Number,

·   ECM number,

·   Outcome objective claimed,

·   An explanation that indicates the reason why the AMPR captured the claim in error,

·   A copy of the AMPR detail report page verifying the Region’s achievement was erroneously captured on the AMPR, and

·   Screen prints documenting that the required CalWIN entries have been made for that objective as specified in the “Who Qualifies?” column of the Matrix of Outcome Objectives and Required Supporting Documentation.  Documentation and/or screen prints are only required if the CalWIN screens change before SPOS can view them in CalWIN.

  

Note:  The figures on the automated reports for the Self-sufficiency Outcome Objectives 4.11, 4.13, and 4.14 shall be considered final. No adjustments to the claims for these Outcome Objectives are permitted.

 

10-300-E/F. Summary Monthly Progress Report (MPR)

Form 27-318 HHSA (Rev. 8/05) is included in this section as referenced in CalWORKs Program Guide (CPG) section 10-300, Completion of MPR/Retention of Documentation/ Data Validation and is attached as a separate page.

 

OUTCOME OBJECTIVES

 

TOTAL

COUNT

4.1A    The number of region’s active CalWORKs participants in one-parent cases who, by the end of report month, have been participants for one or more months & who participated in 128 hours of approved work activities in the report month.

 

4.2A    The number of region’s active CalWORKs two-parent cases in which, by the end of report month, one or both parents in the case have been participants for one or more months,  & in which, one or both parents have participated in 140 hours of approved work activities in the report month.

 

4.1A + 4.2A Total

 

4.1B    The number of region’s active CalWORKs participants in one-parent cases who, by the end of report month, have been participants for one or more months & who are not in the first three months of sanction.

 

4.2B    The number of region’s active CalWORKs two-parent cases in which, by the end of report month, one or both parents in the case have been participants for one or more months & who are not in the first three months of sanction.

 

4.1B + 4.2B Total

 

4.3A    The number of region’s active CalWORKs participants who were engaged in employment during the report month.

 

4.3B    The number of region’s active CalWORKs participants on the last day of the report month who are not in the first three months of sanction, excluding children and participants who became exempt.

 

 

4.7A    The average wage of the region’s active employed CalWORKs participants as measured on July 1st of report year. 

 

4.7B    The average wage of the region’s active CalWORKs participants as measured on June 30th of the prior year.

 

4.8A    The number of region’s former CalWORKs participants who exited the program six (6) months earlier because of employment and remained independent of CalWORKs cash assistance for six (6) consecutive calendar months.         

 

4.8B    The number of region’s former CalWORKs participants who exited CalWORKs cash assistance six (6) months earlier because of employment.

 

4.9A    The number of region’s former CalWORKs participants who exited the program one (1) full calendar month earlier because of employment, remained independent of CalWORKs cash assistance for one (1) full calendar month.

 

4.9B    The number of region’s active CalWORKs participants on the last day of the report month who are not in the first three months of sanction, excluding children and participants who became exempt (same as reported in 4.3B).

 

4.11A   The number of the region’s active CalWORKs participants who earned $10.00 or    more in the report month.

 

4.11B   The number of the region’s active CalWORKs participants who were engaged in employment in the report month. (same as reported in 4.3A)

 

4.13A   The number of the region’s active CalWORKs participants who have employer provided health insurance available.

 

4.13B   The number of the region’s active CalWORKs participants who were engaged in employment during the report month.  (same as reported in 4.3A)

 

4.14A   The number of the region’s sanctioned CalWORKs clients in the report month. 

 

4.14B   The number of region’s active CalWORKs participants on the last day of the report month who are not in the first three months of sanction, excluding children and participants who became exempt (same as reported in 4.3B).

 

 

10-300-G. Matrix

The Matrix of Outcome Objectives section includes the following information:

 

 Outcome Objective

Topics

4.1

The Region’s active CalWORKs/Refugee participants in one-parent cases

4.2

The Region’s active CalWORKs/Refugee two-parent cases

4.3

The percent of the Region’s active CalWORKs/Refugee participants engaged in employment

4.7

The average hourly wage of the Region’s active employed CalWORKs/Refugee participants shall increase by 2% per year.

4.8

The Region’s former CalWORKs/Refugee participants who exit CalWORKs/Refugee cash assistance because of employment shall remain independent of CalWORKs/Refugee cash assistance for at least six (6) consecutive calendar months

4.9

The Region’s active Welfare-to-Work participants that exit CalWORKs/Refugee cash assistance each month due to employment and remain independent of CalWORKs/Refugee cash assistance for one (1) full calendar month.

4.11

The percent of active CalWORKs/Refugee WTW participants by Region earning $10.00 per hour or more.

4.13

The percent of active CalWORKs/Refugee WTW participants by Region who have employer provided health insurance available.

4.14

The percent of the Regions sanctioned CalWORKs/Refugee participants

 

Objective 4.1:  The Region’s active CalWORKs/Refugee participants in one-parent cases shall be participating in approved work activities for 128 hours per month (an average of 32 hours per week)*.

Part A&B

Who Qualifies?

Documentation

A.     The number of the region’s active CalWORKs/Refugee participants in one-parent cases, who by the end of report month**, have been participants for one or more months and who participated in 128 hours of approved work activities in the report month.

 

*Note:   Regional targets are     specified in the County’s Re-engineering Plan or the Contractor’s specific contract.

 

**Special Note:  The report month ends on the last day of the month.  Automated data collection for the AMPR occurs on the second to the last working day of the following month.  See CPG 10-300 for instructions on claiming achievements into CalWIN subsequent to the second to last working day of the following month.    

·   Participant must be in active status in report month.

·   Participant must be known to the CalWIN system in the month prior to the report month.

·   Participants in one-parent cases must be participating in approved work activities for a combined total of at least 128 hours per month.

·   Hours of participation must be in approved components: ACC, ABE, ASM, CSV, CSR, ERE, ESL, ERT, FVS, MHS, OJT, PCS, PWX, GED, SLE, SUB, SAS, SUS, PTE, FTE, VTR, WEX, WST, JSN, JCL and ORE.

·   Attendance hours must be recorded by the second to last working day of the following month to be captured on the AMPR.

·   Participants that become exempt during the report month are excluded from the denominator and the numerator until their exemption ends. 

·   Sanctioned participants are excluded by the system for the first three months in a 12-month period.

Refer to CPG 10-300-H for documentation and reporting requirements.

 

H. WTW Activity Documentation and Reporting Requirements

B.     The number of the region’s active CalWORKs/Refugee participants in one-parent cases who, by the end of the report month**, have been participants for one or more months and who are not in the first three months of sanction. 

 

** See Special Note in 4.1A.

 

·   Participant must be in active status in report month.

·   Participant must be known to CalWIN system in the month prior to the report month.

·   Participants that became exempt during the report month are excluded from the denominator and the numerator until their exemption ends.  

·   Sanctioned participants are excluded by the system for the first three months in a 12-month period.

Same as 4.1A above.

 

IMPORTANT NOTES: 

·   For Outcome Objective 4.1 sanctioned participants are excluded from the denominator (Part B) and the numerator (Part A) for the first three months of a sanction in a 12-month period.

·   Outcome Objective 4.1 appears separately on the AMPR and is combined with Outcome Objective 4.2 on the MPR for a combined total of (4.1+4.2) to meet the participation rate specified in the County’s Re-engineering Plan or Contractor’s specific contract.

 

Objective 4.2:  The Region’s active CalWORKs/Refugee two-parent cases shall have a parent or parents participating in approved work activities for a total of 140 hours per month (an average of 35 hours per week)*.

Part A&B

Who Qualifies?

Documentation

A.  The number of the region’s active CalWORKs/Refugee two-parent cases in which, by the end of the report month**, one or both parents in the case have been participants for one or more months, and, in which, one or both parents have participated in 140 hours of approved work activities in the report month.

 

*Note:   Regional   targets   are specified in the County’s Re-engineering Plan or the Contractor’s specific contract.

 

**Special Note:  The report month ends on the last day of the month.  Automated data collection for the AMPR occurs on the second to the last working day of the following month. 

·   Participant must be in active status in report month.

·   Participant must be known to CalWIN system in the month prior to the report month.

·   Participants in two-parent cases must be participating in approved work activities for a combined total of at least 140 hours per month.

·   Hours of participation must be in approved components: ACC, ABE, ASM, CSV, CSR, ERE, ESL, ERT, FVS, MHS, MIS, OJT, PCS, PWX, GED, SLE, SUB, SAS, SUS, PTE, FTE, VTR, WEX, WST, GRP, JSN, JCL and ORE.

·   Attendance hours must be recorded by the second to the last working day of the following month.

·   Participants that become exempt during the report month are excluded from the denominator and the numerator until their exemption ends. 

·   Sanctioned participants are excluded by the system for the first three months in a 12-month period.

Same as 4.1A above.

 

B.  The number of the region’s active CalWORKs/Refugee two-parent cases in which, by the end of the report month**, one or both parents in the case have been participants for one or more months and who are not in the first three months of sanction.

 

**See Special Note in 4.2A.

 

·   Participant must be in active status in report month.

·   Participant must be known to CalWIN system in the month prior to the report month.

·   Participants that become exempt during the report month are excluded from the denominator and the numerator until the exemption ends. 

·   Sanctioned participants are excluded by the system for the first three months in a 12-month period.

 

IMPORTANT NOTES: 

·   For Outcome Objective 4.2 sanctioned participants are excluded from the denominator (Part B) and the numerator (Part A) for the first three months of a sanction in a 12-month period.

·   Outcome Objective 4.2 appears separately on the AMPR and is combined with Outcome Objective 4.1 on the MPR for a combined total of (4.1+4.2) to meet the participation rate specified in the County’s Re-engineering Plan or Contractor’s specific contract.

 

Objective 4.3: The percent of the Region’s active CalWORKs/Refugee participants engaged in employment.*

Part A&B

Who Qualifies?

Documentation

A.     The number of region’s active CalWORKs/Refugee       participants who were engaged in employment during the report month.

 

*Note:   Regional   targets are   specified in the County’s Re-engineering Plan or the Contractor’s specific contract.

 

 

·   Participants must be in active status on the last day of the report month.

·   Participants must be employed during the report month.

·   Participants must have an open employment record during report month.

·   Participants must have open employment component of PTE, FTE, SLE, SUB, OJT, or WST at the end of the report month.

·   Participants that become exempt during the report month are excluded from the denominator and the numerator on the AMPR until their exemption ends. 

·   Sanctioned participants are excluded by the system for the first three months in a 12-month period.

·   Excludes children. (16 –17 registered with WTW)

·    

·   Note:  AMPR will not collect data unless there is an open employment record. 

Same as 4.1A above

 

Exception:  When case closes at end of report month due to employment, can use one month prior Display Eligibility Summary and employer or client contact.

 

 Note: If verifying employment for a participant on medical leave, the only acceptable documentation is either a phone call with the employer or written documentation from the employer. Both must also include confirmation the participant has a position to return to and the date of anticipated return.

B. The number of region’s active CalWORKs/Refugee participants on the last day of the report month, excluding children (16 – 17) and participants who became exempt, and who are not in the first three months of sanction.

·   Participants in active status, excluding children (16 – 17 registered with WTW), those who became exempt, and sanctioned participants in the first three months of sanction in a 12-month period.

 

IMPORTANT NOTE:  For Outcome Objective 4.3 sanctioned participants are excluded from the denominator (Part B) and the numerator (Part A) for the first three months of a sanction in a 12-month period.

 

Objective 4.7: The average hourly wage of the Region’s active employed CalWORKs/Refugee participants shall increase by 2% per year.  The base line measurement is taken July 1st of each year ** and compared to the average wages on June 30th of the prior year. *

Part A&B

Who Qualifies?

Documentation

A.  The average wage of the region’s active employed CalWORKs participants as measured on July 1st of the report year.

 

 * Note:  Outcome Objective 4.7 is not a pay point for Contracted Regions.  However, SPOS requires that this data be captured and tracked.

·   Active participants with an open employment record on June 30th of the report year.  Hourly wage must be entered.

·   Hourly wages entered greater than zero, less than $35.

·   Open employment component of PTE, FTE, SLE, SUB, OJT, or WST on June 30th of the report year.

Narrative entry stating how wages were verified following same procedure as 4.3A. 

 

 

 

B.  The average wage of the region’s active CalWORKs participants as measured on June 30th of the prior year.

·   Active participants with an open employment record on June 30th of the following year.

·   Hourly wage must be entered on PLAC.

·   Hourly wages entered greater than zero, less than $35.

·   Open employment component of PTE, FTE, SLE, SUB, OJT, or WST on June 30th of the following year.

 

 

IMPORTANT NOTE:  The average hourly wage per caseload is calculated by first determining the average hourly wage per participant. For example, a participant has two jobs.  The hourly wages for both jobs are added and then divided by two to determine the participant’s average hourly wage.  Then the average hourly wage is added for each participant in the caseload and divided by the number of employed participants in the caseload.

 

**FY 05/06 The Base Line Measurement for Refugee Employment Sites is taken from 8/05 (i.e. Contract Start Date) Data

 

Objective 4.8: Ninety percent (90%) or higher of the Region’s former CalWORKs/Refugee participants who exit CalWORKs/Refugee cash assistance because of employment shall remain independent of CalWORKs/Refugee cash assistance for at least six (6) consecutive calendar months.

Part A&B

Who Qualifies?

Documentation

A.  The number of region’s former CalWORKs/Refugee participants who exited the CalWORKs/Refugee cash assistance program, because of employment, and completed six (6) consecutive calendar months of remaining independent of CalWORKs/Refugee cash assistance in the report month.

·   Participants in closed status, and

·   Discontinued six months earlier due to employment; and

·   Who have been off aid for six (6) consecutive months.

WTW Employment Discontinuances for Six Consecutive Months Report  (MRM315R) of cases closed for six (6) full calendar months, or screen print of Inquire on Case Information window in CalWIN, or narrative entry regarding contact after case discontinued for six (6) full calendar months.

B.  The number of region’s former CalWORKs/Refugee participants for whom, during the report month, six (6) consecutive calendar months have elapsed since they exited CalWORKs/Refugee cash assistance due to employment.

·   Participants discontinued six months earlier with a CalWIN negative action reason related to employment, or

·   Participants discontinued six months earlier with earnings present at the time of discontinuance, or

·   Participants discontinued six months earlier, who had a valid employment component, or

·   Participants discontinued 6 months earlier with an open employment record in CalWIN within the last two months prior to discontinuance.

 

Note:  The  AMPR is programmed so that if negative action due to employment, then must also have one of the following:

·   Earnings at time of discontinuance, or

·   A valid employment component at time of  discontinuance, or

·   An open employment record within the last two months prior to       discontinuance.  

 

 

 

Objective 4.9: The percent of the Region’s active Welfare-to-Work participants that exit CalWORKs/Refugee cash assistance each month due to employment and remain independent of CalWORKs/Refugee cash assistance for one (1) full calendar month as reflected in the WTW Employment Discontinuances Over 30 Days report.*

 Part A&B

Who Qualifies?

Documentation

A.   The number of region’s former CalWORKs/Refugee participants who exited the CalWORKs/Refugee cash assistance program, because of employment, and completed one (1) full calendar month of remaining independent of CalWORKs/Refugee cash assistance in the report month.

·   Participants in closed status, and

·   Discontinued one (1) full calendar month earlier due to employment, and

·   Who have been off aid for one (1) full calendar month.

 

WTW Employment Discontinuances Over 30 Days Report (MRM316R) of cases closed for one (1) full calendar month, or screen print of Inquire on Case Information window in CalWIN, or narrative entry regarding contact after case discontinued for one (1) full calendar month.

B. The number of region’s active CalWORKs/Refugee participants on the last day of the report month, excluding children (16–17) and participants who became exempt (same as reported in 4.3B).

 

*Note:   Regional   targets   are specified in the County’s Re-engineering Plan or the Contractor’s specific contract.

 

·   Participants discontinued one (1) full calendar month earlier with a negative action code related to employment. or

·   Participants discontinued one (1) full calendar month earlier with earnings present at the time of discontinuance, or

·   Participants discontinued one (1) full calendar month earlier, who had a valid employment component or

·   Participants discontinued one (1) full calendar month   earlier with an open employment record in CalWIN within the last two months prior to discontinuance.

 

Note:   AMPR programmed so that if negative action due to employment then must also have one of the following:

·   Earnings budgeted at time of discontinuance, or

·   A valid employment component at time of discontinuance, or

·   An open employment record within the last two months prior to discontinuance.

 

 

Objective 4.11: The percent of active CalWORKs/Refugee WTW participants by Region earning $10.00 per hour or more as compared to the baseline established by the PLAC screens for May 2005 for CalWORKs participants and for August 2005 for Refugee participants.

Part A&B

Who Qualifies?

Documentation

A. The number of the region’s active CalWORKs/Refugee participants who earned $10.00 or more in the report month.

·   Participant must be in active status in report month;

·   Participant must be self-employed or engaged in part-time or full-time unsubsidized or subsidized employment; and

·   Have an hourly wage of $10.00 or more per hour in the report month.

The $10.00 or More Per Hour Wage Detail Report (MRM311R) lists all participants by region and worker number who met the criteria for this objective. 

 

Note:  The figures on this report shall be considered final. No adjustments to the claims captured by this report are permitted.

B. The number of the region’s active CalWORKs/Refugee participants who were employed in the report month (same as reported in 4.3A).

·   Participants must be in active status on the last day of the month.

·   Participants must be employed during the report month.

·   Participants must have an open employment record during report month.

·   Participants must have open employment component at the end of the report month.

·   Participants that become exempt during the report month are excluded from the denominator and the numerator on the AMPR until their exemption ends.  (See CPG section, Exceptions to the AMPR.)

·   Sanctioned participants are excluded by the system for the first three months in a 12-month period.

·   Excludes children (16 –17 registered with WTW).

 

 

Objective 4.13:  The percent of active CalWORKs/Refugee WTW participants by Region who have employer provided health insurance available as compared to the baseline established by the PLAC screens for May 2005 for CalWORKs participants and August 2005 for Refugee participants.

Part A&B

Who Qualifies?

Documentation

A. The number of the region’s active CalWORKs/Refugee participants who had employer provided health insurance available in the report month.

 

·   Participant must be in active status in report month;

·   Participant must be engaged in part-time or full-time unsubsidized employment ; and

·   Have employer provided health insurance available in the report month.

The Active Employed WTW Participants Who Have Employer Provided Health Insurance Available Report (MRM313R) displays active WTW participants who have employer provided health insurance in the report month.

 

Note:  The figures on this report shall be considered final. No adjustments to the claims captured by this report are permitted.

B. The number of the region’s active CalWORKs/Refugee participants who were employed in the report month (same as reported in 4.3A).

·   Participants must be in active status on the last day of the month.

·   Participants must be employed during the report month.

·   Participants must have an open employment record during report month.

·   Participants must have open employment component at the end of the report month.

·   Participants that become exempt during the report month are excluded from the denominator and the numerator on the AMPR until their exemption ends.  (See CPG section, Exceptions to the AMPR.)

·   Sanctioned participants are excluded by the system for the first three months in a 12-month period.

·   Excludes children (16 –17 registered with WTW).

 

 

Objective 4.14:  The percent of the Regions sanctioned CalWORKs/Refugee participants.              

Part A&B

Who Qualifies?

Documentation

A.      The number of the region’s sanctioned CalWORKs/Refugee participants in the report month.

 

 

 

·   CalWORKs/Refugee participant serving a sanction in the report month.

 

The WTW Sanction Cures Report (MRM305R) displays CalWORKs /Refugee participants who are serving a sanction in the report month. (4.14B denominator on the report)

 

Note:  The figures on this report shall be considered final. No adjustments to the claims captured by this report are permitted.

B.     The number of region’s active CalWORKs /Refugee participants on the last day of the report month, excluding children (16 – 17) and participants who became exempt (same as reported in 4.3B).

·   Participants in active status, excluding children (16 – 17 registered with WTW), those who became exempt, and sanctioned participants in the first three months of sanction in a 12-month period.

 

 

 

Child Care Impact

No Impact

 

Quality Assurance Impact

No Impact

 

Program Impact

No Impact

 

Automation Impact

No Impact

 

Imaging Impact

No Impact

 

Forms Impact

No Impact

 

Operations Impact

No Impact

 

ACCESS Impact

No Impact

 

 

Assistant Deputy Director

Original signed on 6/30/10.

 

 

 

SYLVIA MELENA, Assistant Deputy Director

Self Sufficiency Programs

Strategic Planning & Operational Support