N. What is IEVS

 

General

What is IEVS

 

The Income Eligibility Verification System (IEVS) is a computerized information system which performs data matches against several agency data bases to verify certain types of income and/or property.  These matches use the applicant’s name and Social Security Number (SSN) and include:

 

·  EDD Wage Information.

·  EDD Unemployment and Disability Benefits.

·  Franchise Tax Board (FTB).

·  SSA Title II - Social Security Benefits.

·  SSA Title XVI - SSI/SSP Benefits.

·  IPV Disqualification Information.

·  Outstanding Overpayment Information.

 

Requesting IEVS

IEVS is automatically generated whenever a person is open pended (zero PC).  IEVS can be requested manually by entering a “V” in the MCG box or submitting an On-Line Request (Form 14-28 DSS).

 

It takes 5 to 7 days from the date the IEVS request was received by MEDS to process all of the data matches.  After all the data matches are completed, an IEVS abstract is automatically generated to the requesting district and will print the next IEVS print day; (Wednesday or Friday).  IEVS will store information for 60 days, after which it is automatically purged.  Until it is purged, the information can be viewed on the IEVS on-line screens (refer to TUG Chapter 1 for instructions).

 

Processing IEVS Report

 

All applicant/recipient abstract data must be reviewed and compared to the case record to ensure the information applies to the applicant/recipient.  The IEVS information is then compared to the information provided by the applicant/recipient.  Any information that is significantly different from the information provided by the applicant/recipient must be clarified.  “Significantly different” means the difference could affect current or prior eligibility or benefit level.

 

Discrepant Information

Information received before the interview - Discrepancies will be discussed and resolved during the interview, if possible.  A third party contact may be necessary.  Resolution of the discrepancies must be thoroughly documented in the case narrative. 

 

Information received after the interview - The HSS will contact the applicant/recipient by completing/sending the following forms:

·        16-18 DSS (Resource Contact Letter) - Used to clarify resources.

·        16-19 DSS (Resource Verification Questionnaire) -  Used to clarify resources.

·  16-20 DSS (IEVS Contact Letter) - Used to clarify income.

 

The request for clarification must explain what information the County has, how it affects the applicant/recipient’s eligibility and what action will occur if the applicant/recipient does not respond.

 

·  The applicant/recipient will be given 10 days to respond to the request for IEVS clarification.

·  If the applicant/recipient requests an extension of time to obtain the information, the HSS will allow a reasonable extension. Applicant/Recipients should be denied or discontinued if the HSS is able to determine without further inquiry that the applicant/recipient is ineligible.

·  If the applicant/recipient is unable to obtain the information, the HSS will assist.  The HSS should obtain the applicant/recipient’s written authorization on form ABCD 228.  If neither the applicant/recipient nor the HSS can get the information, the HSS will accept a sworn statement as verification.  (NOTE:  The determination to accept a sworn statement must be documented in the case narrative.)

·  Since FTB information may be old, the financial institution may be unable to provide the information or may request a fee.  In these situations, the HSS will obtain a sworn statement and make a PAFD referral.  Eligibility will be determined based on the sworn statement pending the PAFD investigation.  (NOTE:  The determination to accept a sworn statement must be documented in the case narrative.)

·  The applicant/recipient cannot be denied or discontinued for failure to complete the Resource Verification Questionnaire, if they provide the required information.  In this situation, the HSS must narrate the result. 

 

No Response

If the applicant/recipient does not respond to the request for information within 10 days, the case will be denied/discontinued for failure to cooperate.  Discontinuance of the case due to failure to cooperate or due to information indicating ineligibility is subject to timely notification.

 

Applicant Responds

Resources - When the applicant/recipient still has the resource, the HSS must determine:

 

·        Is the resource available to the applicant/recipient?

·        Is the resource exempt?

·        Is the applicant/recipient ineligible when the resource is combined with other resources?

 

If the applicant/recipient is ineligible due to excess property, deny or discontinue the case for excess property.  Evaluate for past or current overpayments.

When the recipient no longer has the resource, the HSS must evaluate the transfer of property.  Discontinue as appropriate, and process past and current overpayments as appropriate.

 

Income - The HSS must determine:

 

·        Is the income potentially available to the applicant/recipient?

·        Is the applicant/recipient currently receiving the income?

·        Would the applicant/recipient be ineligible if the income is received?

 

If the applicant/recipient is ineligible, deny/discontinue the case.  Evaluate for past or current overpayments.

 

Verification

IEVS information which is received directly from the agency which provides the income/benefit is considered verified upon receipt.  Independent verification is not required unless the IEVS data is questionable.

 

IEVS information which can be considered verified upon receipt includes:

 

·  Social Security and SSI benefit information (received directly from SSA).

·  CalWORKs/TANF benefits information.

·  UIB/DIB benefit information.

 

IEVS information received from a source other than the agency which provides the income/benefit is not considered adequate for verification purposes.  This information must be independently verified.

 

IEVS information which is not adequate for verification purposes includes:

 

·  Wage information (received from the Franchise Tax Board rather than the employer).

·  Interest/dividend income information (received from the Franchise Tax Board rather than the bank or financial institution).

 

Independent verification must include:

 

·  The amount of the asset or income involved from the employer or institution.

·  A determination as to whether or not the applicant/recipient actually has/had access to the asset or income.

·  Identification of the period when the applicant/recipient had the asset or income.